Hannah Schmidt
Business Analyst
- hannah.schmidt@example.com
- +1 555 0100
- Berlin, Germany
- linkedin.com/in/hannahschmidt
Summary
Business analyst with 5 years of experience in banking and insurance projects. Translated the needs of 40 stakeholders into requirements for a claims platform that cut processing time by 45%, and run process workshops that turn manual work into automated flows.
Experience
- Gathered requirements from 40 stakeholders for a new claims platform
- Reduced claim processing time by 45% through redesigned workflows
- Wrote 300 user stories with acceptance criteria for 3 Agile teams
- Analyzed 2M claims in SQL to prioritize automation opportunities
- Mapped 25 onboarding processes in BPMN, identifying 8 manual bottlenecks
- Coordinated user acceptance testing for 6 releases