Summary
UI/UX designer with 6 years of experience designing web and mobile products for fintech. Redesigned an onboarding flow that lifted completion by 28%, built a design system used by 30 designers and engineers, and run research with 200 users a year.
Experience
- Redesigned onboarding, raising completion from 61% to 78% for 50k new businesses a month
- Built a Figma design system of 120 components used by 30 designers and engineers
- Ran 40 usability studies a year, cutting support tickets about payments by 22%
- Designed a booking flow used by 1.5M patients a month
- Improved task success for elderly users from 64% to 89% through accessibility fixes