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Receptionist resume example

Receptionists are the first impression of a business. Show that you handle a busy front desk smoothly: visitor and call volume, scheduling, the systems you use and the feedback you receive.

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Key skills for a receptionist resume

  • Front desk and visitor management
  • Phone handling and call routing
  • Scheduling and calendar management
  • Microsoft Office and booking systems
  • Customer service
  • Data entry and filing

Laura Gómez

Receptionist

  • laura.g.mez@example.com
  • +1 555 0100
  • Madrid, Spain
  • linkedin.com/in/lauragmez

Summary

Friendly and organized receptionist with 3 years of experience at busy front desks in healthcare and corporate offices. Welcome 100 visitors and handle 80 calls a day, manage calendars for 12 staff and introduced a digital check-in that cut waiting times by 30%.

Experience

ReceptionistFeb 2022 – Present
Quirónsalud
  • Welcomed 100 patients a day and handled 80 calls on a 6-line phone system
  • Managed appointments for 12 doctors with fewer than 2% scheduling errors
  • Introduced digital check-in, reducing waiting times by 30%
Front Desk AssistantSep 2020 – Jan 2022
Regus
  • Coordinated 40 meeting-room bookings a day for 300 members
  • Processed deliveries and invoices with 100% accuracy
  • Achieved a 98% member satisfaction score

Education

Higher Technician in Administration and Finance2018 – 2020
IES Ramiro de Maeztu

Skills

  • Front desk
  • Phone etiquette
  • Scheduling
  • Microsoft 365
  • Data entry
  • Customer service
  • Multitasking
  • Confidentiality

Languages

  • Spanish (native)
  • English (fluent)
  • French (basic)

How to write a receptionist resume

  1. Use volume numbers: visitors, calls and appointments handled each day.
  2. Mention the software you use (booking systems, Microsoft 365, phone systems).
  3. Show reliability and initiative — new systems you set up or processes you improved.

ATS keywords for receptionist jobs

Applicant tracking systems rank resumes by how well they match the job post. Use the keywords that appear in the posting you are applying for — these are the most common:

  • receptionist
  • front desk
  • customer service
  • scheduling
  • phone etiquette
  • Microsoft Office
  • data entry
  • visitor management
  • administrative support
  • multitasking

Not sure your resume passes? Run it through the free ATS resume checker, or start from one of the free templates.

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